At mercantela.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our multi-vendor eCommerce marketplace platform.

1. Information We Collect

We may collect the following types of information:

    • Personal Information: When you register on our site, create a listing, or contact us, we may collect personal information such as your name, email address, and phone number.
    • Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visits.

2. How We Use Your Information

We use the information we collect for various purposes, including:

    • To provide and maintain our services.
    • To notify you about changes to our services.
    • To allow you to participate in interactive features of our service when you choose to do so.
    • To provide customer support.
    • To gather analysis or valuable information so that we can improve our services.
    • To monitor the usage of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Vendors and Service Providers: Third parties who assist us in operating our website, processing payments, or delivering services.
  • Legal Authorities: When required by law or to protect the rights and safety of our users.

4. On Payment Processing

Mercantela.com does not process payments directly. All transactions are handled by third-party payment processors. We do not store or collect your payment information. We encourage you to review the privacy policies of these third-party services to understand how they handle your personal information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and Update: Review and update your personal information by logging into your account or contacting us.
  • Opt-Out: Unsubscribe from promotional communications at any time by following the instructions in the email.
  • Request Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Request correction of any inaccurate or incomplete information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of the site after any changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

If you have any questions about this Privacy Policy, please contact us:

 

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