Introduction
Welcome to Mercantela.com—a classified multi-vendor eCommerce marketplace platform.
Please read this Disclaimer carefully before using the website. By accessing or using Mercantela.com, you acknowledge that you have read, understood, and agreed to be bound by this Disclaimer and its Terms & Conditions.
General Disclaimer
Mercantela.com serves as an intermediary platform that connects buyers with affiliated vendors. The products listed on our website are curated from a wide range of vendors around the world, and Mercantela.com does not own or manufacture any of the products listed.
We do not guarantee the accuracy, reliability, or completeness of the product information provided by vendors, nor do we guarantee the quality or safety of any product listed on our platform. Mercantela.com is not responsible for any disputes or issues that arise between buyers and vendors, including but not limited to delivery issues, product defects, or dissatisfaction with a purchase.
No Ownership of Products
Please note that Mercantela.com does not sell products directly. All products displayed on our platform are offered by third-party vendors and sellers. We do not stock, own, or manage any inventory. Our role is limited to connecting buyers with these vendors, and we do not participate in any part of the sales process, including payment handling or shipping logistics.
Vendor Responsibility
Each vendor or seller on Mercantela.com is solely responsible for the information provided about their products, as well as for processing orders, shipping, returns, and customer service. We recommend that buyers carefully review vendor policies, product details, and return procedures before making a purchase.
Affiliated Vendors
Currently, Mercantela.com works exclusively with selected affiliated vendors. These vendors are independently responsible for their listings, pricing, and fulfillment. As we continue to grow, we may accept additional vendors or sellers in the future. Any changes in our vendor acceptance policy will be updated accordingly.
Limitation of Liability
Under no circumstances will Mercantela.com be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of, or the inability to use, the platform, including but not limited to damages for loss of data, profit, or use of money, even if we have been advised of the possibility of such damages.
You agree to use this platform at your own risk. We do not guarantee that the platform will be error-free or uninterrupted, or that it will meet your specific requirements.
Product Listings and Accuracy
While Mercantela.com strives to maintain accurate product information and descriptions, we rely on vendors to provide accurate details for their listings. We do not assume responsibility for any inaccuracies, omissions, or errors in the product descriptions, pricing, or availability.
External Links
Our platform may contain links to third-party websites that are not controlled by Mercantela.com. We are not responsible for the content, privacy policies, or practices of any third-party websites linked to from our platform.
Updates to Disclaimer
This Disclaimer may be updated periodically without prior notice. Any changes will be posted on this page, and your continued use of Mercantela.com following such changes constitutes your acceptance of the revised Disclaimer.
Contact Information
If you have any questions regarding this Disclaimer or any other aspect of our platform, please contact us at support@mercantela.com.