CUSTOMER REVIEWS

What are Customer Reviews?

Customer Reviews are written opinions provided by customers after purchasing or using a product or service, typically on ecommerce sites, review platforms, or social media.

Examples of Customer Reviews:

1. Amazon Product Reviews: Users share their experience with products they’ve purchased.
2. Google Reviews: Customers leave reviews of businesses and services directly on Google.
3. Yelp: A platform where users can review local businesses such as restaurants or salons.
4. TripAdvisor: Travelers leave reviews about their experiences with hotels, attractions, and restaurants.

Why Customer Reviews are Important?

They build trust with potential customers, improve search rankings, and help businesses understand areas for improvement in their products or services.

Available Customer Review Tools:

1. Trustpilot: A platform for collecting and managing reviews.
2. Yotpo: A tool for generating and displaying customer reviews on ecommerce sites.
3. Google My Business: Collects reviews for local businesses and impacts search visibility.
4. Feefo: A customer feedback and review platform.